Evaluation Specialist

Te apasiona resolver a los clientes con nuevas ofertas, esta es tu oportunidad, Tech Americas esta contratando para servicio al cliente y upselling Position: Evaluation Specialist Role Overview: The Evaluation Specialist is responsible for handling client interactions through structured evaluations, gathering accurate information, and ensuring proper documentation while delivering a high level of customer service. Key Responsibilities: Provide customer service with a consultative and sales-oriented approach Apply active listening skills to properly guide and control the evaluation process Complete and manage evaluation forms accurately and on time Ask the right questions and understand the purpose behind each inquiry Maintain professionalism, punctuality, and initiative throughout client interactions Rebut client objections effectively Demonstrate strong reading comprehension skills Multitask efficiently, including integrating tool usage while conducting evaluations Required Skills & Qualifications: English level: C1 Strong computer skills, minimum 40 WPM typing speed Ability to work simultaneously with 2–3 tools High attention to detail and organization Strong communication and problem-solving skills Tools & Systems: Pipedrive Zoho DocuSign Schedule & Compensation: Schedule: 8:00 AM – 6:30 PM PST Workload: 40 hours per week Candidate Profile Considerations: Resume must be original and free of grammar mistakes Clear explanation of previous experience and job responsibilities Accurate employment dates